Need to know
Frequently asked
questions.
Where does BigBytes deliver?
We currently operate exclusively within the UPSA campus and immediate surrounding hostels. This hyper-local focus ensures your food arrives hot and fast.
How do I pay for my order?
We support seamless Mobile Money payments on delivery, as well as cash on delivery for selected trusted vendors.
How long does delivery usually take?
Because our vendors are right here on campus, average delivery times range from 15 to 30 minutes, depending on the vendor's preparation time.
I have a food joint on campus. How can I join?
Go to our Vendors page and sign up. We will verify your campus location and menu before getting you live on the app.